Free shipping items*
Get FREE SHIPPING on orders valued over $70 that are shipping within the contiguous USA and Canada (excluding Yukon Territories & Nunavut) without hidden fees. At XtremeLED, 99% of all items have Free Shipping, which means no worries about extra costs on the vast majority of auto accessories for your vehicle.
Shipping costs for non-Free Shipping items**
HAVE NO FEAR - Get $6 shipping on all orders under $70 shipping within the contiguous USA & Canada (excluding Yukon Territories & Nunavut). Shipping costs can also be viewed in your "Shopping Cart" before finalizing your purchase. The exact shipping price and time varies, depending on product size, delivery method, and other factors.
Shipping / Delivery Times
Estimated shipping time
The estimated shipping time of your item(s) is available on the Order Status Page". Next to each item in your order is an estimated time for your item(s) to leave the manufacturer warehouse.
Because our products ship from warehouses and manufacturers across the US and Canada, exact shipping method and times will vary by item. Also, your items may not ship together or arrive at the same time.
When available, expedited shipping options will be offered to you in your cart. **Please note: orders shipped with expedited delivery options are not eligible for XtremeLED's Free Shipping. Your shipping cost can be viewed in your "Shopping Cart" before making a purchase final.
Alaska, Hawaii, and U.S. Territories
In many cases, XtremeLED can ship orders to Alaska, Hawaii, Puerto Rico and other U.S. Territories. For these orders, simply proceed through checkout as usual.**Please Note: When we are able to ship orders to Alaska, Hawaii, Puerto Rico and other U.S. Territories, they will require extra time for delivery and will be charged additional shipping fees. These orders are not eligible for Free Shipping offers. If you would like to determine the shipping costs before placing your order, please email us at customerservice@XtremeLED.com. Include the items you wish to order and the exact address they will be shipping to. We'll email you a shipping quote for the items you want within 1-2 business days.
APO / FPO
Unfortunately, we are unable to offer APO/FPO shipping at this time. We hope to offer this service in the future.
Prior to signing for your order please make sure to inspect the Packaging for any signs of damage. If any substantial damage is present that you feel may have affected your item please refuse the shipment and Do Not Sign the Delivery Receipt. Once the order is refused, please contact us promptly at customerservice@XtremeLED.com or call 1-877-522-2701 and speak to one of our Customer Service Specialists so we can complete the claim and process a replacement order. If the damage to the package is minor and you feel your order has not been affected you can still accept the shipment but make sure to note the delivery receipt with the exact nature of the damage and write on the delivery receipt Subject to Concealed Damage.
Immediately after receiving you order open and inspect your item for any signs of Concealed Damage. In the event that you encounter any damage contact the carrier immediately to report the damage. The Carrier should be contacted no later than 48 hors after receipt of the shipment. You will need to retain your copy of the delivery receipt as well as all of the original packaging materials for proper claim documentation. If possible digital photos should also be taken to further support any claims. Once you have contacted the carrier, please contact us promptly at customerservice@XtremeLED.com or call toll-free 1-877-522-2701 and speak to one of our Customer Service Specialists so we can complete the claim and process a replacement order.
Some items require special handling and must be checked by XtremeLED.com prior to shipping. An XtremeLED shipping specialist will contact you by phone to confirm the details of your order.
How long will delivery take?
Because our products ship from different warehouses in different states, shipping times to your address will vary. The estimated time for your item to leave the warehouse is listed directly below the price of each individual product page. Please allow an additional 1 to 5 business days after the shipment date for delivery.
Can I get my order faster?
For expedited shipping options, please email us at customerservice@XtremeLED.com. We'll contact you with the express delivery options for your items. **Please note: orders shipped with expedited delivery options are not eligible for XtremeLED's Free Shipping.
Can I select the shipping company for my order?
XtremeLED uses the best possible shipping method for your order's delivery. The shipping company used to handle your order will vary by item, manufacturer or fulfillment center. At this time, we cannot change the shipping method used for your item(s) on request. For expedited shipping options, please email us at customerservice@XtremeLED.com. We'll contact you with the express delivery options for your item(s), if available.
**Please note: to be eligible for Free Shipping, XtremeLED must select the shipping company and method for your item. Express shipping options are not eligible for our Free Shipping offers.
Can I ship to a different address?
Absolutely! After you proceed to checkout, enter the address where you'd like your order delivered to in the "Shipping Address" field. Please enter your billing address in the "billing address" field, and make sure it's the same address that appears on your monthly statement. Once you complete your order please email customerservice@XtremeLED.com with your order information, and advise us that you are having your order shipped to an alternate address. For security reasons, we may request additional information.
Will all of my items arrive at the same time?
Because we work directly with the manufacturers, items may ship at different times from various locations in separate boxes. Therefore, we cannot assure you that items will ship together or arrive at the same time.
Will I receive a tracking number for my order?
We usually receive a tracking number from our manufacturers when your order ships. We then email this tracking number to you within 24 hours of your order shipping out, so you can easily track your package(s) from the factory to your door. You can also retrieve a tracking number when you check your Order Status. If a tracking number is available, it will show in the "shipping status" column. Each tracking number is linked to the shipper's website for updated package status and estimated delivery date. A tracking number may not be available for your order if the item has not shipped yet, is still being custom-manufactured for your vehicle, or if the direct-ship vendor for your item does not provide tracking numbers.
Can I give the delivery driver special instructions?
At this time, we are unable to issue special shipping instructions to delivery drivers (i.e. leave package with neighbor, leave package on porch, etc.). You may leave a note on for the driver on your door with special instructions; however, the delivery of the package is still at the discretion of the driver. Once your item has shipped and you have received a tracking number, you can attempt to give special delivery instructions to the shipping company handling your package(s).
Will I have to sign for my package?
For your security, our manufacturers may require a signature for delivery. You may leave a note for the driver with special instructions; however, the delivery of the package is still at the discretion of the driver.